Returns & Exchanges
At Hook+Gaff, we stand behind the quality of our craftsmanship and want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a hassle-free 30-day return policy for items in original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process and receive a return authorization.
Prepare Your Package
Securely pack your item in its original packaging, ensuring all tags, warranty cards, and protective films are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing